Hotel is modern and new. Food is awesome. Staff and service highest level. Very clean. Huge plus is that all pools are heated. They are not very deep, but that's fine. Roof top bar 16th is just amazing. Best chill place in Tenerife!
Adomas
January 2024
The hotel is pretty nice, looks good and has indeed a rock and roll feeling about it. The pools are nice (when the water was actually heated), the food is good although it has a little bit of an industrial taste (probably because it is a big hotel and there are a lot of guests). We really enjoyed the cleanliness, and the fact that the daily cleaning was done discreet and fast. The staff was helpful, especially the guys at the entrance, who were flexible when you wanted to park your rental and load it up with kids and all the stuff.
Stefan
December 2023
There was so much going on! Really clean, really helpful and the pools had plenty of beds
Lynette
November 2024
We enjoyed our stay at Hard Rock. The room was clean and comfortable with a nice, peaceful balcony that had a partial view of the sea where we'd watch the sun set in the evenings. The hotel was very clean and tidy, and had pretty much everything you'd need without ever having to leave (if you're into that). Loads of food options throughout the day and some entertainment in the evening. The Bose speaker in the room was a nice addition. We were a couple and the hotel felt very family-focussed, which was fine as there were plenty of adult-only options if you wanted to escape the kids. The pools could get a little crowded but we always managed to find sun beds.
Jonathan
December 2023
We had a fabulous time at this beautiful resort in Tenerife. I can absolutely recommend this for families with little ones. My pregnant wife and 18 month old daughter really enjoyed our time there. The extremely friendly staff like Almudena at breakfast or Carolina who would give our daughter a balloon when we passed by were phenomenal. That was true for everyone we interacted with. We also took the opportunity to leave our little one with the hotel's babysitting team and they took great care. A big thank you to Sire, Joaqui, Daura, Ainara and Patri. The rooms are nice, the food good, restaurants in the hotel offer a good selection of cuisines and there's a wonderful playground for little ones too. The Spa has plenty to offer and there's a gym too. I recommend walking or running along the ocean too which is so close to the hotel. As a whole family we had so much fund and will definitely visit again. -- Some useful info for visitors: - Hotel offers cots. - Every restaurant has high chairs - Food selection is good across the hotel, the Beach Club has a bit more healthy options too for lunch. - You can have a doctor visit your room within 2h should little one get ill - It gets busy during rush hour and wait time for food can be a bit longer, if you have hangry toddlers get there on time - There are car rentals right opposite the hotel in case you want a car during your stay but not from the airport - Reception can book you a taxi, it's super reliable and costs about 30-40 EUR to get to the airport. Official taxis are fine, it's regulated and you won't get ripped off. -- A big thank you to the entire team at the Hard Rock Hotel!
Semir
February 2023
The pool area was great and that there is an adult only pool
Mackenzie
December 2023
This brand hotel is definitely worth staying in. Nice buffet, modern stylish rooms, although some parts are getting run down. You can experience the high standard HRH has. Most of the time the staff handles everything as you would expect in this level.
Antal
November 2023
My stay at the hotel was absolutely amazing, except of one fact unfortunately, that I had to face very rude behavior at the end of my holiday from the reception team members. Other than this unexpected experience, everything was really nice and enjoyable. Absolutely lovely and specious suite and amenities with fantastic window views. All other staff were really friendly, informative and helpful. Would be a super holiday ⭐
Jurgita
October 2023
The atmosphere at this hotel is fantastic, and I’m already planning to return with my family in the summer. The staff are incredibly welcoming and always greet you with a smile. Their enthusiasm for their work and dedication to guest satisfaction is evident. I’d like to give special recognition to Conrad, the waiter, who was exceptionally helpful and friendly. The management team, particularly Ana and Myriam, were outstanding, and Cristina at the Front Desk was always so accommodating. The pools are gorgeous, and the food is delicious with a wide variety of choices. The specialty restaurants are a must-try for their exquisite cuisine. Overall, I rate this experience a perfect 10/10. I will definitely be back!
Danny
November 2024
food !! interier style parking under the hotel pools with music
Kostra
January 2024
Reservations:
+1-833-728-2041